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Best practice 1 Be
Present at the course site.
Example: Connect with students at the
beginning of the course (Skype, What’s app, phone). Give students several ways
to contact you. Be present by checking daily, contributing to forums and let
students know when I am away (holidays, family emergencies, etc.). Have
students write 6 words that describe what they believe they will accomplish by
the end of the course.
Best practice 2 Create
a supportive online course community
Example: Create activities to promote
student to student dialogue. Create an assignment with leading questions that
requires students to contribute (post and reply) to a forum.
Best
practice 3 Develop a set of
expectations for your learners and yourself as to how you will communicate and
how much time students should be working on the course each week.
Example: Set a schedule that outlines
the time it takes for an average student to complete the course. Give students
a “Plan A and Plan B” for contacting me if they have an issue. Post the
schedule on the course.
Best
practice 4 Use a variety of
large groups, small group, and individual work experiences.
Example: Have at least 1 of the following
in each course. Individual assignments, reflective journal. Small
group, scenario based learning, have students respond to emergencies
(online scenario) and working in small groups, problem solve collaboratively. Large
group, have students create presentations on different equipment on a train,
however, they must figure out who will present first and how it all fits
together.
Best practice 5 Use
synchronous and asynchronous activities.
Example: The projects listed in Best
Practice 4 is synchronous. However, self-study, reflective work and some
assignments would be asynchronous.
Best practice 6 Ask
for informal feedback early in the term.
Example: Ask students to complete
informal feedback at week the end of each week. Change what can be changed and
acknowledge what cannot be changed. This will let students know they are
listened to.
Best practice
7 Prepare discussion posts that
invite responses, questions, discussions, and reflections.
Example: I would post stories that
involved common work place procedures, problems and interactions with
customers. I would then prompt students to use online forums to discuss, ask
questions of each other. I would encourage students to source the policies and
procedures and answer their peer questions.
Best practice
8 Search out and use content
resources that are available in digital format.
Example: Policies, procedures,
manuals and other supporting material would be made available to students in
digital format. They would be able to study in any location.
Best practice
9 Combine core concepts
learning with customized and personalized learning.
Example: A large part of my training
is scenario based learning. I would make the content digital. Create scenario’s
that have core concepts infused with problems. Students could then discus, or
write short essays or work in groups to solve the problems.
Best practice 10 Plan
a good closing and wrap activity for the course.
Example: How far have we come? At the
end of the course, each student can reflect on what they thought they would
learn and what they actually learnt. Then they would write “how far they have
come” on an online “white board” where all students in the course could reflect
on each other’s learning.





